Important Shipping Update – DHL & Customs Fees
We’re excited to share some great news from DHL! They have granted us a special reduced customs clearance fee exclusively for our community. Starting now, all our shipments will be sent DDP – Delivered Duty Paid.
This means we will cover all customs duties and clearance fees on your behalf. You won’t have to pay anything extra – no duties, no hidden fees, no surprises.
However, since the recent rule changes at U.S. Customs were introduced unexpectedly, the officers themselves are still figuring out how to apply them in practice. As a result:
- Sometimes different decisions may be made on similar shipments.
- Errors or inconsistencies may occur until the process becomes fully standardized.
Please note: Every package now goes through formal customs clearance instead of being automatically released to the customer. This may cause occasional delays, which unfortunately are beyond our control, as they depend entirely on U.S. Customs.
We’ll continue to monitor the situation closely and keep you updated. Thank you for your patience and understanding – and enjoy hassle-free deliveries with no extra charges on your side!